Q&A
About the classes
Do you offer pottery classes?
Yes! We offer hands-on wheel-throwing classes in small groups or privately, designed for beginners and intermediate students. You’ll learn techniques for centering, shaping, and finishing your own pottery. We also offer handbuilding and glazing classes.
Where are the classes held?
All classes take place in the studio, at Treptowerstr. 12, 12059 Berlin.
Do I need prior experience?
No experience is required! Classes are structured to help you feel comfortable at the wheel, even if it’s your first time. All the classes are held in English (French possible upon request).
How long is a class?
Classes typically last 2h30. Multi-session workshops are also available for those wanting to develop their skills further.
Do I get to keep what I make?
Yes! After the pieces are fired (maximum of two pieces per person for the group wheel classes), you can pick them up at the studio or have them shipped to you for an additional cost.
Is there any additional costs?
No. Firing and glazing up to two pieces are included in your wheel class. Up to you if you want to come back for an extra glazing class to glaze more pieces and choose your colors.
When can I pickup my pieces?
The studio will send you an email with the pickup time slots when your pieces will be ready.
How do I sign up?
You can view upcoming classes and reserve your spot directly here on the classes page. Spaces are limited to ensure personalized guidance. If you have issues to book, don't hesitate to contact us.
Can I purchase a gift card?
Yes, we offer gift cards for every classes in our shop.
Can I cancel my class?
Only reservations cancelled 7 or 10 days (depending on which class you booked) more full calendar days prior to the start of the course will receive a full refund or be postponed. After that delay, we cannot postpone or refund your class.
About the ceramics
Are all pieces handmade?
Yes. Each piece is entirely handmade by Violaine Toth in the studio. Violaine works in small batches, shaping, trimming, glazing, and firing every object. Subtle variations in form, glaze, and texture are part of the process and make each piece unique.
Will my piece look exactly like the one in the photo?
No. Two pieces are never identical. While we strive for consistency in shape and glaze, small variations in color, thickness, and finish are natural and reflect the handmade process.
Material & Care
What materials do you use?
I primarily work with high-fired stoneware. My glazes are developed to complement the form and are tested for durability and everyday use.
Are the pieces food safe?
Yes, all functional pieces are food safe.
Are they dishwasher and microwave safe?
Most pieces are dishwasher safe, though hand washing is recommended to preserve the surface over time. Microwave use is generally fine for functional ware, though slight warmth may occur depending on the piece.
How should I care for my ceramics?
Avoid sudden temperature changes (for example, taking a piece directly from fridge to oven). Handle with care, although high-fired stoneware is durable, ceramics can break if dropped.
Orders & Shipping
When will my order ship?
All products are custom-made, expect a delivery time between 2 to 6 weeks depending on the item you purchase.
Do you ship internationally?
Yes, international shipping is available except for UK. Delivery times and costs vary depending on destination.
How much are the shipping costs?
It depends of the amount of ordered pieces and the destination. You will see all shipping costs details during check out or you can check it on DHL.de
Can I pick up my order at the shop?
Absolutely! At the checkout process, you will have the option to select the store pick up option at no cost.
Will I have to pay customs fees?
International customers (outside of Europe Economic Area) are responsible for any customs duties or import taxes that may apply.
What if my piece arrives damaged?
Please contact me within 48 hours of receiving your package, including photos of the damaged item and packaging. I carefully pack each order, but if something happens in transit, I will work with you to find a solution
Returns & Exchange
Do you accept returns?
No. We are a small structure and we don’t have the capacity to return purchased pieces. Choose wisely when you order a ceramic.
Can I cancel my order?
Orders can be cancelled within 24 hours of purchase.
Commission & Custom work
Do you accept custom orders?
Yes, depending on my production schedule and the type of project you have in mind. If you have a specific request, feel free to reach out via the contact page or directly at info@tothviolaine.com with details of your idea.
Stockists & Collaborations
Are your pieces available in stores?
Select pieces may be available through partner shops and galleries. Please contact me for current stockist information or if you wish to display my work in your space.
Are you open to collaborations?
Yes, I am always interested in thoughtful collaborations aligned with my practice. Feel free to get in touch with your proposal.
About the studio
Where is it located?
The ceramic studio is located at Treptowerstr. 12 in Berlin, Neukölln. (More details on the about page).
Who is the founder?
The founder of Violaine Toth Ceramic is Violaine Toth (more details on the about page).
Can I come for a visit?
Visits are only by appointment. Contact us before to arrange a time.
Do you have a newsletter?
Yes, you can subscribe here.
How can I reach out?
Write us at info@tothviolaine.com for any questions.